Privacy Policy

This Privacy Policy explains how Saanvi Society Management System collects, uses, stores, and protects information.

1. Information We Collect

• Society details such as name, address, contact, registration, GST, and bank details.
• Member details such as name, unit, mobile, email, payment records, and complaints.
• Billing, collection, expense, document, report, and subscription information.
• Website enquiry details submitted through the contact form.

2. How We Use Information

We use information to provide society management features, generate bills and receipts, maintain records, provide reports, manage subscriptions, respond to enquiries, and support users.

3. Data Access

Access is role-based. Super Admin can manage platform-level data, Society Admin can access assigned society data, and Members can access only their own records.

4. Documents

Uploaded documents are stored for society and unit record management. Users must ensure they have permission to upload and share such documents.

5. Data Security

We use reasonable security practices including password protection, role-based access, session controls, and validation. No online system can be guaranteed completely secure.

6. Sharing of Data

We do not sell personal data. Data may be shared only when required for service operation, legal compliance, support, or with authorized society users.

7. Data Retention

Records may be retained while the society account is active or as needed for legal, accounting, support, or backup purposes.

8. User Responsibility

Users must keep login credentials secure and use trusted devices and networks.

9. Contact

For privacy questions, contact support@saanvisms.com or 9428170199.